What is your return policy?

If you wish to return an item, please contact us with 14 days, and ship your item back to us within 30 days. You are responsible for the cost of return shipping. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Once your return is received, we will send you an email letting you know if we can approve a refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5 days.  For questions about returns please contact support@floraandfaun.com.

How do I care for my leather earrings?

For the longest life, store your earrings flat.  If they are accidentally crushed or folded, place them between the pages of a book for few days to restore their shape. They can be cleaned gently with a damp cloth, but should not be immersed in water.

Do you smell something burning?

Laser cut material retains an odd smell for a few days, we do our best to air out all our jewelry before shipping, but if your earrings arrive with a slightly burnt smell, just let them sit outside of their box for a day or two.
For all other questions, please contact us at: support@floraandfaun.com